Terms This document outlines the standard terms and conditions for agreements between Armstrong Building & Maintenance Ltd (referred to as “the Owner”) and our clients. Unless varied by written agreement, these terms are integral to any contract. Clients should read these terms carefully before confirming work and contact us with any questions. Please retain a copy for your records.
Parties In these conditions, the contract is between Armstrong Building & Maintenance Ltd (the “Owner”) and the company, individual, or public authority engaging our services (the “Buyer”).
Contract Terms These terms govern the supply of all building and maintenance services provided by the Owner, including but not limited to reactive maintenance, planned maintenance, refurbishments, groundworks, health and safety services, and roof maintenance. Acceptance of a quotation and/or instructing us to commence work constitutes agreement to be bound by these terms.
Ownership of Materials All tools, machinery, and temporary materials remain the property of the Owner unless otherwise agreed in writing. The Owner reserves the right to remove such items at any time.
GDPR We store personal data, including names, addresses, phone numbers, and emails, solely for the purpose of fulfilling contracts and providing quotations. This data is never sold and is only shared where necessary to complete work. For full details, refer to our Privacy Policy.
Privacy Policy Our privacy policy can be found on our website armstrongbuilding.co.uk
Project Duration and Scheduling Project timelines will be confirmed at the point of contract agreement. The Buyer agrees to provide reasonable access during agreed working hours and inform the Owner of any site conditions that may affect progress.
Working Hours Standard working hours are Monday to Friday, 7:00 AM to 6:00 PM, excluding public holidays. Work required outside these hours may incur additional charges.
Quote Validity Period Quotations are valid for 28 days unless otherwise specified. In the event of changes in material or labour costs during this period, the Owner reserves the right to revise pricing.
Payment Terms Payment terms are Net 30 days from the end of the month unless otherwise agreed in writing. Invoices must be paid in full and on time. Invoice queries must be raised within 14 days of receipt.
Non-Payment Failure to make payment by the due date entitles the Owner to:
Charge interest of 5% above the base rate
Suspend or cancel ongoing work
Reclaim any materials or equipment on site
Aborted Visit Charges If access is denied or obstructions prevent work on the agreed date, an aborted visit charge of £350 minimum will apply.
Extra Works and Variations Any additional work requested outside the agreed scope will be charged separately. The Owner will provide a quotation where possible, but if work is carried out without prior confirmation due to urgency or on-site decisions, the Buyer is still liable for costs.
Site Access and Conditions The Buyer must provide safe, clear access to all working areas. The Buyer is responsible for ensuring all working areas are structurally sound, level, and free from obstructions. Additional costs may apply if extra measures are required due to unsuitable site conditions.
Health and Safety The Buyer must inform the Owner of any known hazards on site. The Owner reserves the right to pause work if site conditions are unsafe. Welfare facilities must be provided by the Buyer where required by law.
Responsibility for Property While all reasonable care is taken, the Owner is not liable for incidental damage to property such as tiles, gutters, fixtures, or external surfaces unless caused by proven negligence.
Licenses and Permissions Where required, the Buyer must secure all necessary permissions for work, including access to neighbouring properties. The Owner can obtain permits on the Buyer’s behalf, with associated costs billed separately.
Claims and Liability The Buyer assumes all risk from work undertaken unless otherwise stated. The Owner is not liable for loss or damage except where directly caused by its negligence.
Force Majeure The Owner is not liable for delays or failures due to events beyond its control, including weather, supply chain disruption, illness, or industrial action.
Retention and VAT No retention or discount may be deducted unless agreed in writing. All prices are exclusive of VAT at the prevailing rate.
Termination Either party may terminate the contract with written notice. The Buyer will remain liable for all work completed and materials purchased up to the termination date.
Advertising and Signage The Owner reserves the right to place temporary signage or branding on active project sites, unless otherwise agreed in writing.
Amendments These terms may be updated by the Owner at any time. The version applicable at the time of contract formation shall govern the agreement.
Contact Us For queries regarding these terms, please contact us via our website or the contact details provided in your quotation or agreement.
